How to contact Elephant support
Email us, or use Profile → Feedback if you're signed in; Elephant is a solo project, so replies are not instant.
Email [email protected], or send feedback from Profile → Feedback while signed in.
Where to write
| About | Where |
|---|---|
| Account, billing, bugs, anything else | [email protected] |
| Your data: access, export, deletion | [email protected] |
| Bugs and ideas while signed in | Profile → Feedback |
What to include
- The email address of your account, and write from it if you can.
- What you tried and what you saw.
- For payment questions, the order number from the receipt.
Never send your password.
When to expect an answer
Elephant is a solo project. I read every message myself, but I can’t promise a reply time.
Many problems have a faster self-service answer; see the help index.
Still stuck? Contact us.
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